Different jerseys may have slightly different sizing depending on the style, fit, and production batch. To choose the best size, we recommend checking the size chart on the product page before placing your order.
If you are between two sizes, we usually recommend sizing up for a more relaxed fit. You can also contact us before ordering if you need help choosing the right size.
Are the jerseys true to size?
Most jerseys are designed with a regular athletic fit. However, some styles may feel slimmer or more relaxed depending on the design.
Please always refer to the product size chart for the most accurate fit information.
Shipping
How long will it take to ship out my order?
Regular orders are generally shipped within 2 business days after your payment has been confirmed.
Once your order has left our facility, you will receive a shipping confirmation email with a tracking number.
How long does shipping take?
Shipping times vary depending on your country and local delivery service, but most orders generally take 7–15 business days after leaving our warehouse.
Please note that weekends, holidays, customs clearance, weather, courier delays, and peak shipping seasons may affect delivery times.
Which countries do you ship to?
We offer worldwide shipping to most countries and regions, including major destinations across North America, Europe, Oceania, Asia, and selected countries in other regions.
If your country is available at checkout, we currently support shipping to your location.
Why is my tracking not updating?
Tracking may take 24–72 hours to update after your order has been shipped. Sometimes tracking may also pause while the package is moving between countries, clearing customs, or waiting for local courier updates. If your tracking has not updated for several days, please contact us and we’ll help check the status.
Returns / Exchanges
Do you accept returns and exchanges?
Yes, we may accept returns or exchanges under certain conditions. Please read our full Refund Policy before making a purchase.
All sale items are FINAL SALE and may not be exchanged or returned.
What if I received a damaged or incorrect item?
Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible at jerzio.service@gmail.com with your order number and clear photos of the issue.
We will review the case and help arrange a suitable solution.
What if I ordered the wrong size?
Unfortunately, we may not accept returns or exchanges due to wrong sizing if the correct item was delivered.
Please check the size chart carefully before purchasing. If you are unsure about sizing, contact us before placing your order and we’ll be happy to help.
Updating Your Order
Can I cancel or edit my order?
If your order has not been processed yet, you can contact us to request a cancellation, size change, or address change.
Once your order has been processed or shipped, we may not be able to make changes.
Can I change my shipping address?
If your order has not been shipped yet, we may be able to update your shipping address. Please contact us as soon as possible with your order number and the correct address.
We are not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete shipping information provided by the customer.